Our Federal Government client is looking for an experienced Change Manager.
This role is for Australian Citizens only with active Baseline Clearance.
The Change Manager will play a crucial in implementing new customer-focused practices at Services Australia, while building organisational support. This position will require close collaboration with stakeholders across the agency to drive changes that enhance customer, staff, technology and business improvements throughout the agency.
Key duties may include, but are not limited to:
- Lead the development and execution of change management strategies, plans and processes to help the organisation adopt the change.
- Plan and guide the agency's enhancement of organisational culture towards the new changed state.
- Align the change management activities with broader agency strategies and frameworks.
- Facilitate communication to ensure alignment and transparency, along with ways to reduce impacts on key stakeholders.
- Conduct impact analyses, assess change readiness, and identify key stakeholders to support the change journey.
- Define and measure success metrics and monitor change progress of implemented changes.
- Evaluate and ensure agency readiness and manage stakeholders to track and report issues.
- Identification of risks and issues associated with proposed changes and implement mitigation strategies.
Education
- Education and qualifications in psychology are highly desirable.
- Certification in organisational change management is highly desirable.
**Response to the Selection Criteria, please respond in a 1-page summary, addressing your ability to meet the skills, competencies and characteristics in line with the selection Criteria.**.
- The Candidate's employment history, prior experience in undertaking the same or similar role for an organisation of the same or similar size and complexity as Services Australia.
- The Candidate's professional qualifications, relevant to the position being applied for.
- The Candidate's professional accreditations, if applicable to the position being applied for.
- The Candidate's skills relevant to the position being applied for.
- The response describing how the Candidate's skills, knowledge, experience and qualifications would contribute to the position being applied for.
Location of work:
Referee Requirements:
- Candidates must provide a minimum of 2 referees.
- Referee checks will only be performed for candidates shortlisted for interview.
Working arrangements:
- Working from home arrangements will (on a case-by-case basis) be considered in the provision of these services.
Clearance requirement:
- Must be have active Baseline Clearance.
Contract duration:
Estimated start date:
Application closing date:
- 9am Monday, 21 October 2024
If interested, please send your resume and response to the selection criteria to [email protected]
