Company Description
Join the TSA Family: Elevate Customer Experiences with Us!
TSA is proudly Australian-owned and a leader in the Outsourcing Industry. We help some of the country's biggest brands connect with their customers in meaningful ways. With call centres in both Australia and the Philippines, we’re on a mission to revolutionize how people interact with brands, creating experiences that leave a lasting impression.
Job Description
We are looking for a talented and motivated member to join the Facilities Team in our Bourke Street Office!
- Reporting to Facilities Manage
- Based on-site
- Commencing ASAP
- Permanent Position
- Must be flexible with roster due to liaising and coordinating with 3rd party contractors
Facilities Coordinator plans, organises, delivers, and supports all Facilities Services on behalf of TSA and ensures the efficient and effective provision of these services. The Facilities Coordinator has responsibility for the TSA premises and property needs in Australia inclusive of security of premises, maintenance and enhancement of all properties to the agreed organisational standards.
What You’ll Do
- Demonstrate ownership & proactiveness for any facilities related issues observed
- Supervise and enforce process for facilities management.
- Adhere to facility policies by contactors and onsite staff
- Manage the facilities management function
- Ensure that Facilities Applications development is robust and meets production standards.
- Deliver a high level of customer service
- Liase and coordinate with 3rd party contractors
- Financial recording for all maintenance costs
- Aid in Development and Implementation of standardised security levels at all of TSA sites. Including Building Locks, Access, Security Cameras, ID cards
- Manage day to day issues in relation to VIC TSA property facilities.
- Assist in the management of day-to-day facilities issues for our South Australia TSA Office
Qualifications
What will set you apart from the rest?
- Exceptional organisational and computer literacy skills
- Excellent customer service and negotiating skills
- Experience managing & coordinating with 3rd party contractors
- Finance management experience
- HSE knowledge and experience
- Knowledge and understanding of the building trade, what it takes to get things done and what is fair and reasonable from a pricing perspective
- Ideally 2 years' experience in a similar role
Additional Information
If you are interested in the position, please submit your formal expressions of interest by applying through the links below. In your application, please include your resume, and attach a cover letter answering the following questions:
- Why facilities, your experience, and what would interest you most in a facilities role?
- What suggestions do you have for our current facilities strategy?
- How much experience do you have managing trades/contractors?
- What strategies do you currently have in place to deal with stressful situations?
- How do you make yourself adaptable to process changes?
If you're ready to make a difference and grow with a company that values your contributions, we want to hear from you! Apply now to become a vital part of our team and start your journey with us.
Want to know more? Check out our social media pages:
- Website: https://tsagroup.com.au/
- Instagram: tsa_group_
- LinkedIn: https://www.linkedin.com/company/tsa-group-australia/
