Canberra
Applications close 10 November 2024

About the Department

The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government’s economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:

Growing innovative & competitive businesses, industries and regions
Investing in science and technology
Strengthening the resources sector.

The APS and the department offer a clear direction and meaningful work. You will be able to create positive impact in people’s lives whilst contributing to improved outcomes for Australia and our people.

If you would like to feel a strong connection to your work and you are accountable, committed and open to change, join us in shaping Australia’s future.

Please see the APSC’s APS Employee Value Proposition for more information on the benefits and value of employment within the APS.

About the team

The Internal Communication and Creative Services team is a multi-disciplinary team within the Communications Branch. Our team supports departmental priorities by developing timely, accessible and engaging content delivered through news articles, digital channels, executive communication products and all staff events. We also provide graphic design and audio-visual services for internal and external audiences, and iCentral content design.

The Internal Communication sub-team:

manages the department’s internal communication requests
provides strategic communication advice to internal clients through an account management model
develops and executes communication strategies
creates news stories and dynamic content for the intranet, digital boards and all staff emails
organises and supports internal events.

The opportunity

Our Communication Officer roles support stakeholder relationships and business areas to deliver internal communication solutions to achieve strong outcomes for their campaigns and projects by:

working with supervision, to provide best-practice strategic communication advice and support to clients
supporting and implementing internal communication strategies for departmental priorities
timely delivery of communication activities for account areas
creating accessible, clear and engaging content for internal audiences
contributing to positive culture within the team
supporting the Senior Communication Officer in delivering the responsibilities of the team
working closely with our design and audio visual teams to deliver communication solutions for internal clients to deliver comprehensive and engaging products
managing the inbox and triaging requests
answering client queries

What’s in it for you?

This role provides the opportunity to work with communication experts and internal stakeholders to deliver communication for a variety of policies and programs. The department has a wide remit, including science, technology, manufacturing, resources, building and construction.

Our ideal candidate

We are seeking a communication professional who:

has excellent communication skills, particularly in internal communication
can add value and is willing to go the extra mile
works well in a team and is willing to help others where needed
has excellent attention to detail
has strong organisational skills
works collaboratively to establish and maintain effective partnerships with key internal stakeholders
can write accessible content that aligns with the government style manual

Desirable skills and experience:

tertiary qualifications in the communication field
an understanding of government accessibility requirements and writing to the standard of the government style manual
previous experience in internal communications

What you will do

work collaboratively within our team to support internal clients to develop and execute comprehensive, fit-for-purpose internal communication strategies
write and edit content for our internal communication channels including the department intranet, digital boards and videos that support departmental business objectives
ensure integrity through accuracy and consistency of messaging, responsiveness, timeliness, and quality output.
be able to multitask and turn your attention to any job required
manage a busy inbox
contribute to creating and fostering a positive team culture.

Eligibility

To be eligible for employment in the APS and the department, candidates must be Australian Citizens.

Positions require a Baseline security clearance and successful candidates will be required to obtain and maintain a clearance at this level.

Notes

A merit pool may be established and used to fill future vacancies within 18 months from the date the vacancy was first advertised in the Gazette.

The department does currently offer flexible work opportunities for many roles. This vacancy is ACT - Industry House based, although flexible or remote work arrangements may be considered. Please reach out to the contact officer to discuss this further.

Application information

Your application must not contain any classified or sensitive information. This includes in your application responses, CV and any other documents. The selection panel may not consider applications containing classified information.

Please provide a pitch explaining how your skills, knowledge and experience will be relevant to this role and why you are the best candidate for the position. Your pitch can contain no more than 750 words and should align to the key duties listed above.

Please complete your application online and provide your current CV with your application. (CVs must be in .doc, .docx, or .pdf format).

Accessible application documentation is available in other formats on request. Please contact recruitment@industry.gov.au or (02) 6276 1235 if you require assistance with your application.

Please refer to our Applying for a position information for additional information on how to apply.

Contact Information

For more information regarding this opportunity, please contact Michelle Kuzek on 02 6213 6563 or via email on michelle.kuzek@industry.gov.au

How to apply:

By choosing to continue, you agree to the department's privacy policy and declare that you consent to the collection (and subsequent handling) of your personal information for the purpose of this recruitment process and potential employment in the APS.

Department of Industry, Science, Energy & Resources jobs

Communications Officer, APS Level 5, Communications