About the Role
The Project Coordinator is responsible for the management and overall success of the Client Portfolio and is accountable for the end-to-end operational performance of the Client.
Responsibilities relate to Revenue and Margin results as well as Quote Success activity.
Responsibilities include:
- Consistent and accurate administration and project coordination of small-medium repairs
- Organisation and scheduling of appropriate trades/ technicians/ estimators
- Cost management through claim life, handling of trade invoices and invoicing
- Strong focus on external and internal KPIs and client service level agreements
- Collating photos and other associated documents for the timely submission of reports and quotations
- Liaising with all stakeholders ensuring efficient communication and regular updates.
- Key capabilities include:
- Excellent time management and prioritisation skills.
- Willingness to learn and be part of an agile and warm team environment.
- Strong administrative skills, with written and verbal communication being key.
- High attention to detail.
- Insurance and or construction experience is desirable.